Privacy Policy

GARDEN OFFERS PRIVACY STATEMENT

This statement explains what we do with people's personal data which we receive through this website, and how people can exercise their rights over it.

Who we are and how to contact us

We are Reach PLC of One Canada Square, Canary Wharf, London E14 5AP. We are the publisher of the Daily Mirror, the Sunday Mirror and their associated titles, and we are the controller of your data.

If you have any questions or concerns about the information in this statement, or about our handling of personal data more generally, or if you would like more detailed information, you should email us at readeroffers@trinitymirror.com or write to us at the above address for the attention of "Mirror Reader Offers".

This website is operated on our behalf by J Parkers Dutch Bulbs (Wholesale) Limited of 14 Hadfield Street, Old Trafford, Manchester, M16 9FG, who will also be responsible for fulfilling any order you may place and dealing with any issues you may have with that order. You should refer to the "Contact Us" section of this website for details of how to contact them.

Placing orders

When you place an order, we will collect from you the following information:

  • Your name, address and telephone number
  • Your email address

J Parkers will use that information on our behalf to manage and fulfil your order, to communicate with you about it and to resolve any issues with it. If we ask them to do so, they will also pass it to us or allow us to access it, so that we can make sure that Mirror Garden Offers is being operated correctly. They will not do anything else with it unless they are obliged to by law.

We will keep this information for 24 months. J Parkers will keep it for as long they need to in order to honour the relevant product warranty, which may be up to 5 years.

We do this on the basis that it is necessary to fulfil your order, except for our monitoring of Mirror Garden Offer's operation which we do on the basis of our legitimate interest in ensuring that you have a good experience and that our brand and reputation is not damaged through J Parker's operation of Mirror Garden Offers.

Your payment card details

At the point of placing an order we will also collect your payment card details from you and pass them to our third party payment processor. We do not retain them ourselves.

Our third party payment processor will then process that payment on our behalf. They will keep your payment record on file for 36 months in case of disputes, to comply with their legal obligations and to administer matters such as refunds.

We do not ourselves retain a copy of your payment card details.

Our third party payment processors are currently Global Payments (GPUK LLP)

We do this on the basis that it is necessary to process your order.

Weekly offers emails and other marketing materials

If you opt in through our preference centre https://communicatoremail.com/F/QwLGbm2uW_Uqzh7OxRdfRI/ we will also use your email address to send you our weekly reader offers email, and occasional other offer emails from the Reach PLC which are likely to be of interest to our readership.

You can always opt out at any time, by clicking the "unsubscribe" link in each email. You can also use our preference centre https://communicatoremail.com/F/QwLGbm2uW_Uqzh7OxRdfRI/ to fine-tune the content of the emails you receive to make them more relevant to you, if you wish.

We will keep your email address for this purpose for 24 months or until you unsubscribe, if earlier.

We do this on the basis of your consent.

Accounts on the website

If you wish, you can create an account on our website to make placing orders quicker and easier. If you do, we will retain the information you provide when you set up that account in order to administer it. We won't use it for any other purpose.

We will keep that information for as long as your account is actively used, and for 24 months afterwards.

We do this on the basis that it is necessary to provide the account feature to you.

Website analytics and cookies

When you visit the website, we will set certain "cookies" on your device. Some of them are necessary to allow the site to work (for example, the site needs to place a "session" cookie in order to enable you to navigate the site and to place orders). However, the site also uses a third party service called Google Analytics to gather information about how people use the site, in order to help us and J Parkers to improve it and fix problems with it. The final result as presented to us by Google is statistical in nature and does not identify you personally. You can learn more about it here: https://support.google.com/analytics/answer/6004245?hl=en

We do this on the basis of our legitimate interest in understanding how the site is used.

Retargeted advertising and cookies

We also use cookies set by the advertising platforms that we participate in to target our advertisements presented to you on other sites, based on the products that you have viewed when visiting our site. The information used to do this does not identify you by name but by the identifying characteristics of the devices you use, such as software version and network address.

You can learn more about this, including our legal basis for doing so, how to object and how to disable it, in the Reach PLC cookie policy https://reachplc.com/cookie-policy

Your rights and how to exercise them

European and UK privacy laws give you certain rights in respect of the data that we hold about you. Below is a short overview of those rights.

  • With some exceptions, you have the right to have a copy of the personal data that we hold about you. We may make a reasonable charge for additional copies of that data beyond the first copy, based on our administrative costs. Where the data is data that you have given to us, you have the right to receive your copy of it in a common electronic format, and to provide copies of it to other people if you wish.
  • You have the right to have the personal data we hold about you corrected if it is factually inaccurate.
  • In some circumstances, you have the right to have personal data that we hold about you erased (the "right to be forgotten"). This right is not generally available where we still have a valid legal reason to keep the data (for example, if we are obliged to do so by law).
  • You have the right to require us to stop using your personal data for marketing purposes.
  • You also have the right in some circumstances to request that temporary restrictions are placed on how we process your personal data, For example if we are processing it on the basis of our legitimate interest, and you contest our assessment that our interest is not overridden by your fundamental rights and freedoms.
  • If we are processing your personal data on the basis of your consent, you have the right to withdraw that consent at any time, in which case we will stop that processing unless we have another legal basis on which to continue.

In order to protect you and others, we may require you to prove your identity before you exercise these rights.

If you are unhappy with how we have handled your personal data, you have the right to complain to your local data protection authority, which in the UK is the Information Commissioner's Office. You can reach them through their website at http://ico.org.uk.

Cookies

In addition to personal information you optionally provide, we may also collect anonymous information about you when you visit the Site using cookies.

Cookies are small pieces of information that are placed on your computer by websites you visit. Cookies enable us to recognise your visit to the Site as unique from that of other visitors but without learning your identity. The Site also includes web beacons which work with cookies and log when you visit or use different content on the Site or on our communications with you, so that we can understand whether particular content is of interest.

The collection of anonymous data via cookies or web beacons allows us to make sure our websites work effectively during your visit to the Site, to track our own performance and store your preferences and settings and also allows us to display content which can be more personalised to your interests, thereby enhancing the overall experience you receive when using the Site.

We do our utmost to respect a user's privacy. The collection of information/cookies allows us to manage, monitor and improve services. It also allows us to provide personalised services unique to individual users and sell advertising space ensuring we can provide a service completely free of charge to our readers (some enhanced paid for services may also be available separately). More information about the use of cookies to provide personalised advertising services is available from www.youronlinechoices.com/uk.

In order to allow more personalised experiences unique to you, some of our trusted 3rd parties may also use cookies and tracking to build an overall, but anonymous, picture of interests or preferences based on browsing habits and to offer a more personal experience. At present no 3rd party cookies are used on this site.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Click here for instructions on controlling cookies in the most recent version of Windows Explorer (Users of other browsers should contact their manufacturer for instructions). You can learn more about cookies and how to reject cookies using different types of browser by visiting www.allaboutcookies.org.

Separate tools are also available for managing local shared objects or 'Flash cookies' from Adobe website. These cookies may be used by us to manage the effective delivery of services using video or other flash related content.

If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as enriched as if you do receive cookies.

Our website makes use of 'cookies'. We use them to record the details of the items as you add them to your basket. Once you select 'Place order' the details are passed to the secure server for processing. The cookie information lasts only for the duration of your browser session, i.e., on closing your browser, the information disappears. The 'help' information for your browser will explain how you can control the use of cookies. However, for our website to function correctly the cookie facility must be enabled. Visitors to our websites

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

 

COOKIE name COOKIE Description
CSPSESSIONID-SP-80-UP-,
CSPSESSIONID-SP-443-UP-,
CSPSESSIONID-SP-443-UP-csp-secure-parkers,
CSPWSERVERID
Remembers who you are for the duration of your visit and what is in your shopping bag. Contains no personally identifiable information or credit card details. The website wouldn't work for you without them.
_utma, _utmb, _utmc, _utmz Google Analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
order_{OrderReference} Stores the order reference of your purchase to ensure that your order is tracked correctly in Google Analytics. Contains no personally identifiable information or credit card details.

 

Security

  • We take the security of the information you provide very seriously. When you select the 'Proceed to checkout' button you are asked whether you wish to transfer to a secure server. Having accepted the transfer your order details are transferred to that secure server and you will see that an image of a locked padlock appears on the bottom line of your browser. This tells you that the information you supply on the order form will be transmitted securely in an encrypted form.

 

Last updated: 24th May 2018.